Raving Fans: A Revolutionary Approach to Customer Service
New York: William Morrow and Company, 1993. 1st Edition. Hardcover. 8vo (crown). Fine / Fine. Item #017667
ISBN: 0688123163
Ninth Printing. Red quarter-cloth spine, lettered in white, tan boards, xii, 137pp, SIGNED by authors on front free end-paper. Fine, in Fine, unclipped d/w.
Price (CAD): $45.00
See all items in
Business
See all items by Kenneth Blanchard, Sheldon M. Bowles